How do the Warehousing & Fulfillment fees work?

You will be charged for two things. First of all, you’ll have to pay a monthly storage fee for all your products that you store at our facility. We calculate the space that all your products take up in our warehouse every day, calculate the fee for that day, and add it all up at the end of the month. On the first day of the month, you are charged the storage fee for the previous month with $25 as the monthly minimum. 

Note that if you store your products both in our Charlotte facility and our Europe location, you'll be charged a separate storage fee for each warehouse. Plus, the monthly minimum is applied in all cases - including cases when you send us your products close to the end of a calendar month.

Secondly, you’ll have to pay a fulfillment fee for each incoming order. The minimum fee per each order is $2.95 ($2 - order fulfillment fee; $0.95 - per each item from the warehouse). Other fees may also apply for the packaging materials that are used. You can see the warehousing and fulfillment pricing in the “Pricing” tab under the “Warehouse” section in your dashboard.

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