How do I get in touch with Printful support?

We’re here to answer any questions you might have. Get in touch with our team using any of the contact methods below.

Live chat: use our chat widget in the bottom-right corner of any page.

Printful app chat: go to Settings, click on Customer support > Support chat where you can also upload photos straight from the phone if necessary.

Email: send an email to

Submit a problem report: open the order on your Printful Dashboard and click Problem report. Provide as much detail as possible and feel free to upload photos. If you want to do it on the Printful app, follow the same steps, but tap Report a problem instead.


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